Frequently asked questions

  • The easiest way to book in is via our online bookings system. If you are unable to use the online bookings or can’t find a time that suits you, please call our clinic on 0489 989 799.

  • No, you don’t need a referral to book in to see our physiotherapist.

  • Yes! Please bring your plan to your appointment. Please note: this will provide you with a rebate on your appointments, but there will still be a gap fee to pay.

  • No, at this stage we are not a registered NDIS provider. You are welcome to book with us if you are on a self-managed NDIS plan however.

  • Anything you’re comfortable in! Sometimes it can be helpful to wear clothes that you can exercise / move easily in so we can go through some exercise.

  • Yes, your physiotherapist will still be able to provide all necessary assessment and treatment when you are on your period. If it is your preference not to have an internal examination on your period, let your physiotherapist know and they can provide alternative assessment / treatment strategies.

  • Yes, we have a HICAPS machine in the clinic so you can conveniently claim your private health insurance rebates on the spot.

  • We’re located inside the Total Fusion Lions gym. When you arrive for your appointment head to the front reception desk and they’ll let you know where to go.

  • Yes! We have some early morning, late afternoon and Saturday appointments to help fit physiotherapy in around your busy life. Please note: all Saturday appointments incur a 10% surcharge.

  • If you are a current Total Fusion Lions member, yes you can utilise the gym crèche to attend your physiotherapy appointments.